Great company with great work/life balance, but poor $$ - Key Holder Samsonite Employee Review

4.0
Sep 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, amazing product, variety of customers to service (makes for some hilarious and memorable stories and experiences and knowledge). Job is fairly laid back without too many cringe-worthy expectations.

Cons

As a keyholder, you are expected to know the ins and outs of the store as if you were an Assistant or Store manager, including operations and technical aspects. For the amount of work put in, and the fact that you will essentially do the jobs of both the ASM and SM, the pay is a joke. They start you at an inflexible, non-negotiable rate of $10.00 and the pay raises are meager at best. It's not a commission-based sales job either, but there are opportunities for bonuses for FT-staff if the STORE meets it's monthly or yearly goals. So sadly if you're a fantastic seller/employee and you have an unsatisfactory co-worker, they can and most likely will screw you out of a bonus.

Explore other reviews about Samsonite

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication and good people to work for

Cons

Had to be in the office 5 days a week

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, summer hours. Brand "looks: fresh and relevant , exciting to work for.

Cons

Buisness leaders could do a better job at communication and staying relivent in the field and with new customers

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