Retail Heaven - Store Manager Samsonite Employee Review

5.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

This is the retail job I've always dreamed of. Samsonite is a quality product around for 111 years and has a great warranty so it's easy to sell. Clients are coming in to buy, not a lot of just browsing. You rarely see a customer more than once because the luggage lasts. No micromanagement. Everyone in the company is really friendly and helpful. They encourage travel, of course, so if you need time off you can take it as long as you're staffed. Operations are simple and bi-yearly inventory is a breeze.

Cons

Through no fault of Samsonite, repair customers can be pretty high maintenence. We understand their frustration, but really, they should complain to the airline that broke their case. Upside is Samsonite will fix it! Also, used to receive commission prior to covid, but haven't brought it back.

Explore other reviews about Samsonite

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication and good people to work for

Cons

Had to be in the office 5 days a week

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, summer hours. Brand "looks: fresh and relevant , exciting to work for.

Cons

Buisness leaders could do a better job at communication and staying relivent in the field and with new customers

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