3.0
Oct 15, 2024
Current employee, more than 3 years
Jacksonville, FL
Recommend
CEO approval
Business Outlook
Pros
Most of the time I’m allowed to work at my own steady flow. I’m allowed to work without micromanaging and thrive in the environment. My manager is reliable and trustworthy.
Cons
People don’t communicate in the company. The CX supervisors don’t always know what the processes are. The company never plans well for the holidays and always takes me away from my actual work in order to do the work of an agent.