75% of the time I like my job - Quality Analyst Samsonite Employee Review

3.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Most of the time I’m allowed to work at my own steady flow. I’m allowed to work without micromanaging and thrive in the environment. My manager is reliable and trustworthy.

Cons

People don’t communicate in the company. The CX supervisors don’t always know what the processes are. The company never plans well for the holidays and always takes me away from my actual work in order to do the work of an agent.

Explore other reviews about Samsonite

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication and good people to work for

Cons

Had to be in the office 5 days a week

4.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, summer hours. Brand "looks: fresh and relevant , exciting to work for.

Cons

Buisness leaders could do a better job at communication and staying relivent in the field and with new customers

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