2.0
Feb 23, 2012
Anonymous employee
Current employee
Issaquah, WA
Recommend
CEO approval
Business Outlook
Pros
Good training program Good work hours Ability to work from home Good Product Highly regarded in the industry Benefits could better-Not penalized for taking sick or vacation time. Took away sick and vacation and went to PTO time.
Cons
Tight restraints-Little room for error Very Low pay-high turn over High expectations Low pay for the amount of time you put in training in the CCC Show little to no value in Customers The Lott family should do "Undercover Boss" to see what their customers "really do expect " and how they treat people in the CCC. CCC folks take customer abuse and not able to do anything about the abusive phone calls.