Wasn't great but wasn't terrible. - Anonymous employee SanMar Employee Review

3.0
Oct 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Expectations were reasonable--show up, do your job, be competent. Benefits are reasonable enough. I see a lot of complaints about the lack of paid family leave and maternity benefits, but come on...hardly any place offers that even for experienced employees with advanced degrees.

Cons

I work in internal customer support for the call center. There are no consequences for call center employees who were rude to members of my department. Certain individuals are notorious for it. Furthermore, it's glaringly apparent that employees of the call center (Account Coordinators and Account Executives) are not receiving proper training in how to do their jobs. There used to be several weeks of training before employees were put on the phones, what happened?

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SanMar Response
7y
We’re sorry to hear that you’re leaving SanMar! We are always strive to improve our training programs for new hires and we appreciate your feedback on your experience to help us achieve that goal.

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Pros

Great team and benefits. Bonuses are great, excellent life balance

Cons

Limited direction and guidance from leadership

3.0
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Pros

Work life balance 2 paid breaks and a lunch Relaxed family environment

Cons

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