Run! Don’t walk away. - Residential Counselor Sandstone Care Employee Review

1.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Thoughtful caring coworkers who genuinely care about people and clients.

Cons

The burning out of those same caring people from constant changes in schedules, coworkers, clients, and just overall the goal post seems to move every other day. Leads to an ever shifting foundation. Hard to regulate clients when the staff are inevitably dysregulated by the chaos going on in the background of the company. This company prioritizes money over client and staff sanity. Ya’ll they take on clients who have mental illnesses, and add them with clients who have behavior or conduct disorders. Leads to lots of inevitable breakdowns between clients. This hurts the adolescents seeking treatment and the staff trying to help. On site staff, repeatedly have to clean up the mess of what the off site, corporate players decide to bestow upon on them. Greed. Money for upper management. Chaos for us minions below who do their bidding. Staff turnover. Repeat. I read so many reviews and a LOT OF THE good reviews are from upper management. Some new employees are asked to potentially write an indeed review about the company. Most indeed reviews have a very poor rating from actual, onsite employees.

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Sandstone Care Response
10mo
Thank you for sharing your perspective. We know residential work in behavioral health can be incredibly demanding, and burnout is a real challenge across the field. It’s clear you care deeply about clients, and we value the dedication and compassion you brought during your time here. At Sandstone, all admissions are reviewed by licensed clinicians to ensure clients are placed at the appropriate level of care, and we work to balance clinical needs with creating a safe and supportive environment for both staff and clients. We also recognize how important stability, clear communication, and support are for the teams doing this work, and we continue to focus on strengthening those areas. We’re grateful for your contributions and the care you showed clients, and we wish you the best moving forward.

Explore other reviews about Sandstone Care

5.0
Mar 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working here has been a really positive experience. The culture is welcoming and supportive, and there’s a genuine focus on work-life balance. Leadership encourages collaboration and creates an environment where people feel comfortable sharing ideas and growing professionally.

Cons

I do not have any cons

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Sandstone Care Response
22h
Thank you for taking the time to share this, and for being part of the team for several years. It means a lot to hear that the culture, collaboration, and focus on work–life balance have made your experience a positive one. We’re grateful for the work you do and for the role you play in making the culture what it is.
1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

For some roles there is some flexibility and there are a few genuine and good people.

Cons

Based on my experience, I would not recommend this organization as a place of employment. Some of the concerns noted in other reviews were consistent with what I observed during my time there. In my role, expectations often felt misaligned with the actual scope of responsibilities, and there was a recurring pattern of increased workload without an adjustment in compensation. The starting compensation range for many roles also appeared low relative to the level of responsibility required. The individuals working within the organization are highly educated and qualified professionals, and my experience suggests a need for more sustainable compensation structures in relation to workload and expectations. At times, there also appeared to be a limited understanding of the demands placed on clinicians and site leadership, from the perspective of leadership and HR, which impacted clarity around roles and workload distribution. Additionally, the organization would benefit from improved structure, coordination, and more consistent internal processes, as there are inefficiencies related to how the organization operates. Overall, my experience reflects ongoing structural and operational challenges that made the work environment difficult.

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