It's ok - Customer Service Advisor Santander Employee Review

3.0
Jul 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Nice people Twice yearly bonus is available depending on performance Only inbound calls No sales targets Fridays and weekends are dress down

Cons

Crowded work place Lower salary than competition Call centre work Need to move to different cities to move to different departments The stats needed to maintain are challenging

Explore other reviews about Santander

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, smart colleagues

Cons

Too top down, chaotic strategy, layoffs

4.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Work life balace -Management was friendly, and there were opportunities to move to other teams

Cons

-Systems and processes were outdated

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