Great pay, great opportunities for growth within, HR is mindless - Back-End Account Manager Santander Employee Review

4.0
Nov 6, 2014
Recommend
CEO approval
Business Outlook

Pros

-Promotions are based on skill -You will be mostly left alone if you preform well -Great bonuses and employee ranking system, makes the work fun and competitive -Easy to take time off, because you're one of 500 employees doing the same thing. You individual job isn't necessary for the business to go about it's business

Cons

-Customer calls are somewhat micro-managed, which makes it harder to collect due to the robotic cadence. You have to learn how to naturally hit -Lots of mandatory overtime -Training is from people who have never done the job -Company will do away with you without question, even if you're their most productive and successful employees

Explore other reviews about Santander

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Salaries are higher than competing banks for the most part

Cons

High stress, toxic environment, incapable management, lack of leadership

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