Great Boss, communications, training - Customer Service Agent Santander Employee Review

5.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

My boss was amazing--helpful, wanted me to succeed, and always loved working with me. Can't say enough good things and he made the job enjoyable.

Cons

Ensure quarterly bonuses are not down for matters beyond agent's doing, average call time much longer than average.

Explore other reviews about Santander

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, smart colleagues

Cons

Too top down, chaotic strategy, layoffs

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a good team to work with.

Cons

No Cons from my end. Good People

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