Great Culture - Account Manager Sarnova Employee Review

4.0
Jul 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Integrity is promoted from the top down. I appreciate that I'm always supported in doing what is right, rather than the sole focus being on profit.

Cons

It's a big company, I'm sure someone out there has had a situation that was overlooked and not handled the best...that is the exception, not the rule. I've seen several employees supported through personal and professional crisis. Sarnova/Bound Tree has stepped up in these situations and shown extraordinary character and compassion.

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Sarnova Response
4y
Thank you for taking the time to write a review! We are always delighted to hear that things are going well, and the feedback pertaining to you feeling supported is so great to hear!

Explore other reviews about Sarnova

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sarnova offers a collaborative work environment with talented and supportive colleagues. The company provides opportunities to learn different aspects of the healthcare distribution industry and work with customers who play a critical role in patient care. Leadership promotes a customer-focused culture, and employees who take initiative can find opportunities for growth.

Cons

Like many large organizations, processes can sometimes be complex. Communication between departments can occasionally be inconsistent, and priorities may shift as business needs evolve. Career advancement opportunities can vary by team and location, requiring employees to be proactive in seeking development and new challenges.

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Sarnova Response
1mo
Thank you for taking the time to review your experience at Sarnova.
2.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Retirement Match, Great Co-workers, Great customers in a rewarding market. Great opportunity to experience the dark side of corporate sales, so that you can fully appreciate the great job in your future. The bond and networking among former employees is second to none. Former employees are helping each other daily and it is amazing to experience.

Cons

A very rapid shift from a rewarding customer focused approach, to what has become purely a corporate profit driven model. Account Manager are pushed to sell without regard for ethics or morals. The quest to make more money is all consuming across the management group. Their private label "Curaplex" brand has several substandard product offerings wrought with quality issues. Although many Account Managers have reported issues with this product line, the Leadership continues to downplay, mask, and outright cover the problems. This private label brand carries the highest profit margins across the entire product offering, so it's pretty easy to see their motivation to push these products, regardless of quality. They actually pay the Sales Staff extra commission to sell it, a tool to further discourage the reporting of issues and concerns. The turnover remains high, even with solid pay. Numerous employees continue to search for a way out, only bound to them by a very challenging job market.

9
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Sarnova Response
5mo
Thank you for taking the time to express your disappointment. We are saddened to hear you are not enjoying your experience. Please be assured that your comments have been escalated to the appropriate level. Thank you!
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