Toxic workplace - Account Manager Sarnova Employee Review

3.0
May 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Some great sales reps and amazing customers

Cons

Toxic environment where you are just a number. Upper management rules by fear and micromanage your every move. Payroll controlled by quota. Multiple comp plan and quota increases within a year. No room for advancement unless you are part of the Old BOYS club at the top. Qualified woman passed over continually. Car allowance is a joke and base salaries are inconsistent and far below market standard. Customer service reps are treated horribly and are under paid for what they do. Management over promises and underpays their sales reps. Don’t believe the hype of you matter … they do not care about their employees just profit.

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Sarnova Response
4y
Thanks for taking the time to review your past experience working at Sarnova. All feedback is utilized to improve our company. 90% of our employees are proud to work at Sarnova and we want to ensure that trend continues. Your feedback will be used to ensure that our employees truly feel and experience our #whereYOUmatter culture.

Explore other reviews about Sarnova

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sarnova offers a collaborative work environment with talented and supportive colleagues. The company provides opportunities to learn different aspects of the healthcare distribution industry and work with customers who play a critical role in patient care. Leadership promotes a customer-focused culture, and employees who take initiative can find opportunities for growth.

Cons

Like many large organizations, processes can sometimes be complex. Communication between departments can occasionally be inconsistent, and priorities may shift as business needs evolve. Career advancement opportunities can vary by team and location, requiring employees to be proactive in seeking development and new challenges.

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Sarnova Response
4w
Thank you for taking the time to review your experience at Sarnova.
2.0
Dec 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Retirement Match, Great Co-workers, Great customers in a rewarding market. Great opportunity to experience the dark side of corporate sales, so that you can fully appreciate the great job in your future. The bond and networking among former employees is second to none. Former employees are helping each other daily and it is amazing to experience.

Cons

A very rapid shift from a rewarding customer focused approach, to what has become purely a corporate profit driven model. Account Manager are pushed to sell without regard for ethics or morals. The quest to make more money is all consuming across the management group. Their private label "Curaplex" brand has several substandard product offerings wrought with quality issues. Although many Account Managers have reported issues with this product line, the Leadership continues to downplay, mask, and outright cover the problems. This private label brand carries the highest profit margins across the entire product offering, so it's pretty easy to see their motivation to push these products, regardless of quality. They actually pay the Sales Staff extra commission to sell it, a tool to further discourage the reporting of issues and concerns. The turnover remains high, even with solid pay. Numerous employees continue to search for a way out, only bound to them by a very challenging job market.

9
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Sarnova Response
5mo
Thank you for taking the time to express your disappointment. We are saddened to hear you are not enjoying your experience. Please be assured that your comments have been escalated to the appropriate level. Thank you!
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