Pros
Some nice managers who seem to genuinely care about their employees. I worked with mostly great people who were maybe a little down on their luck. The discount of 50% off most items was awesome.
Cons
People don't wash their clothes before donating, so get ready for blood, urine, feces, semen, and dead animals! This will probably be the dirtiest environment you have ever worked in (while in retail). The dust bunnies swept up every morning are the size of people and when you blow your nose at the end of the day your snot is literally black. If you work in Production (back room) as a sorter, your hours are non-negotiable. We worked 7am-usually 5pm Tuesday-Saturday. You could not leave unless EVERYONE was finished, even if your area was perfect. The only reasoning for this was a snarky "we are a team!"