Overall a good company to work for - poor medical benefits - Customer Service Representative Schneider Employee Review

2.0
Jan 30, 2011
Recommend
CEO approval
Business Outlook

Pros

-There are opportunities to do other jobs and for advancement -Many different work schedules available -Good ethics and committment to be a safe company -In general good people to work with -Progressive company - always looking to improve and looking to the future -Treats employees with respect overall -Other than medical has decent benefits including dental, life insurance, legal, vision, discount programs, decent time off, and reimbursement accounts

Cons

-Medical benefits are poor. They used to be good, but in recent years have gotten worse. The out of pocket detuctible used to be $500 for a family then 80/20 kicked in. Now, the out of pocket detuctible is a staggering $4600 for a family before 80/20 kicks in. This is the primary reason I am looking for another job. -Tends to layoff people with senority because it costs more to keep them on. It is cheaper to hire a person off the street than to have a person on the payroll with 20 years of experience. -High turnover. This is in part because there are many different jobs that you can move around the company in, which is a good thing. However, then no one really gets to know how to do their job and there is a consistent stream of new people who really don't know what to do. Also, this is in part due to the previous mention of laying off people who have been around for a long time. -Poor training. Basically you sit in for a while with someone and then get thrown into the job so you can learn "by fire." There are some training manuels, but they are not updated frequently.

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5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

They value safety, equipment is fantastic.

Cons

The work is non-stop and "no" isn't an option.

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Dedicated local account, driver leaders are nice, equipment is decent.

Cons

$12/hr on duty, not driving pay. That’s ridiculous and includes everything except driving. Work can be inconsistent at times, hours can be long, no holiday or mileage bonus pay for a long time after hire, benefits are expensive. Schneider won’t allow drivers to use Bluetooth or any other hands-free device, INCLUDING HEARING AIDS, to receive calls while driving. This makes having a life outside of work and scheduling appointments almost impossible.

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Schneider Response
4d
Thank you for your feedback and review. We review pay weekly to make sure it's competitive in the marketplace. We have an open door policy and always want to hear concerns like this from our drivers. Drive safe.
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