Great benefits, awful work culture - Customer Support Scribd Inc. Employee Review

2.0
Feb 7, 2024
Recommend
CEO approval
Business Outlook

Pros

They have flexible time off and multiple company holidays, though some departments are expected to work during said holidays on a volunteer basis. They also pay for all employee benefits, minus some dependents and elective coverages.

Cons

There seems to be very little care for the wellbeing of any department that's below the C-Suite, culminating in gratuitous and quite frankly exploitative layoffs. They also pushed the idea of growth within the company during the onboarding process, but actual movement is slim to none.

Explore other reviews about Scribd Inc.

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

good culture, great work and highly recommended, remote first

Cons

no annual stock grants or refereshers. It is once in two year thing.

1
5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Competitive Salary & Benefits for a tech company of its size. - A great people team that truly actually tries to make the company a more fun and supportive place to work. - Fun offsites / onsites for team building. - Solid work-life balance, generally flexible. - Bonus structure (if you qualify) is very generous. - Work feels meaningful, you get to work on a product that helps people learn and develop every day. - Lots of internal promotions (depending on your team) - The work really never gets boring, it is fast-paced but not chaotic, like some earlier stage startups can be. Scribd has been around for awhile and is well-structured internally. - Not reliant on funding any longer which takes off a lot of stress.

Cons

- The audiobook space is tough to crack, and a lot of effort has gone into projects that haven’t quite materialized. - User acquisition is very reliant on SEO, which results in volatility often out of anyone’s control. - There could be more transparency on when people leave or get let go, often times you don’t know someone is gone until you go to message them and they are de-activated. - The annual raises could use some flexibility, 2% doesn’t keep up with inflation these days. - Growth has been lagging, which can put a lot of stress on everyone.

1
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