It's... an experience. - Anonymous employee ScribeAmerica Employee Review

2.0
Jul 27, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, some of the biggest pros are also cons: - This job will train you to grow a thick skin. - You will learn that some doctors can be pretty nasty and unprofessional, and there's not much you can do about it while you're at the bottom. - You, and only you, will be responsible for whether you learn medicine as a scribe. - No matter hard hard you work, you will fail to do this job perfectly, and that can feel really awful. -You WILL be expected to work 9-12 hour shifts without a break. You will ALSO be banned from eating or drinking during the shift. ("But isn't that kind of illegal in many states", you ask? Yes. Yes it is.) In other words? This job is a miniature version of medical school and residency all rolled into one. Some other benefits? You get some decent job flexibility, and you'll learn a heck of a lot if you don't go running for the exit after your first week. It will help to think of scribing as a free education in medicine PLUS a ten dollar tip every hour you don't start rip someone's head off for treating you like an adult diaper.

Cons

-Scribe America's policies don't always align with the priorities of the hospital or the physicians. This often means that scribes CAN'T win. (A real-life example: some doctor really, really wants to leave his/her shift as early as possible, meaning the scribe is pressured to rush through charts, only document the bare minimum and spend little time proofing. This will come back to haunt the scribe, not the provider, in the eyes of Scribe America.) - Scribes get widely varying instruction on how to chart properly by different trainers. This is a management problem which shouldn't exist. - Scribes do roughly half (yes, I mean it, half) of a physician's work (especially in the Emergency department) and get 1/100 the pay. Don't expect every physician to remember this, and certainly don't expect them to be grateful. Scribe America sold that hospital a contract basically promising free slave labor. - Also, don't expect that all physicians are willing to help you write good charts for them. Seem counter-intuitive and counterproductive? It is. But too bad.

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ScribeAmerica Response
11y
-ScribeAmerica complies with all relevant federal/state laws and regulations regarding meal period and breaks, and lists all such requirements in its comprehensive employee handbook. Because we work in the healthcare industry as a documentation assistant to medical providers, our work shifts mirror the shifts of the medical providers. If an employee is aware of any issues with meal periods or breaks, they should contact their supervisor or ScribeAmerica Human Resources immediately so that the issue can be investigated fully and corrected if necessary. In addition, many facilities ban food and drinks in certain areas of the facility due to patient safety, cleanliness, or protecting against damage to expensive facility equipment. -Like most other professions, clients differ with their preferences on how to accomplish certain tasks. ScribeAmerica's employees must be adept at learning the varying preferences of the providers they work with, as that is a major part of the service we provide. Accordingly, during training our employees are shown varying methods on how to document certain items given that "one size" does not fit all situations. -Clients hire ScribeAmerica for the sole purpose of providing personal electronic medical record documentation services. The clear job of the medical scribe is to assist the provider by completing relevant medical documentation for their review and approval, in order to increase accuracy and productivity. Clients compensate ScribeAmerica for this service, which in turn allows ScribeAmerica to provide its employees with paid training, employment, and the inherent ability to experience the inner workings of the medical profession. Clients nationwide are extraordinarily grateful for the service we provide. While direct gratitude from the client to our employees is always appreciated, clients are purchasing our services and our employees are paid a wage for working and providing that service.

Explore other reviews about ScribeAmerica

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Decent Pay, Good working environment

Cons

I don’t have any cons currently.

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ScribeAmerica Response
1d
Thank you for taking the time to leave us this review. Welcome to the ScribeAmerica team! We are so glad to hear you are having a great experience with us so far, and we are very excited to help you prepare for whatever your future career goals are. As a reminder, we do offer a referral bonus for anybody you refer to work with ScribeAmerica, so please talk with your manager to get all the details on that. We also do like to promote from within and a large portion of our higher level management/corporate roles/etc all started out as scribes themselves. If you ever have an interest in learning more about other roles that would be available to you, or ways to prepare to apply to those types of roles, please feel free to reach out to tasupport@scribeamerica.com and we would be happy to talk with you further.
2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good for those who want to enter the medical field

Cons

Terrible pay and no real job security now that AI is taking over

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ScribeAmerica Response
1d
Thank you for taking the time to leave us this review. Working at ScribeAmerica exposes you to wellness support, career development, education partnerships, and meaningful healthcare experience—all designed to help you grow, which is something you can’t get in any other job or volunteer opportunity. As a medical scribe, you get to collaborate closely with providers and care teams in a fast-paced healthcare environment. Your role helps streamline daily tasks, elevate how teams work, and keep the focus where it matters most—on patient care. Your role directly supports patient care by helping teams work efficiently and deliver a better patient experience. This experience offers insight into every facet of healthcare, and often leads to experiences that shape long-term career paths. Working at ScribeAmerica allows you to be a part of a supportive healthcare community that encourages learning, connection, and growth. While we strive to be the industry leader and maintain competitive pay in every market, ScribeAmerica offers much more than just a paycheck. We want all of our employees to Ignite Their Future with benefits designed to support both your well-being and your career. From comprehensive medical, dental, and vision insurance, wellness support, 401(k), disability and supplemental insurance options, pet and identity protection, to leadership development, tuition discounts with medical schools, college partnerships, and employee referral bonuses, we invest in you—inside and outside of work.
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