CSM - Customer Success Manager Seamless Employee Review

4.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people on the CSM team

Cons

Have to purchase your own equipment

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Seamless Response
3y
We're glad to hear you had a positive experience overall at Seamless.AI! We agree that our Customer Success team is pretty amazing. They are the protectors of the customer experience! As for equipment, while we do require incoming employees to purchase their own equipment, we fully reimburse for that purchase. Thank you for sharing your feedback, and we wish you the best on your future endeavors!

Explore other reviews about Seamless

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- can be a fun work environment with good peers that are other sdrs - learned how to talk on phone

Cons

- stresssful work environment - fires all of their sdrs or lays them off - terrible higher management above the SDR managers - terrible data and expects sdrs to figure it out - gives no help above upper management - ceo and upper management post “don’t lay off employees that don’t produce, the churn and burn doesn’t work” yet THEY CHURN AND BURN. They don’t even know what’s going on in their own company. - constant stress about getting fired the next month - a lot of threats about getting fired

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