Store Associate (MCA) - Store Associate Sears Employee Review

1.0
Sep 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Working inside not outside in the hot or cold!!!

Cons

Dallas Market Field Leaders treat the associates and managers with no respect. Seems like the managers are always on some type of conference call. "EVERYDAY!!! They did not have time to help us assist the customers and run the store. But, they wanted us to invite customers to take a customer service survey??? Go figure??? And you wonder way this company is in trouble????

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time there, people were good

Cons

Short time nothing bad there

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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