Great opportunity and learned a lot - Store Operations Manager Sears Employee Review

3.0
Mar 25, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay and hours were great. Store manager was willing to work with on schedules. If you can get a spot in management you will make good money.

Cons

The systems used at the store level were difficult to work with also processes were anti customer friendly. It felt like I had to battle the company to take care of the customer. Also at the associate level was hard to find staff due to pay. Also stress everyday not knowing if you would have a job due to a reorganization or store closing.

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5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time there, people were good

Cons

Short time nothing bad there

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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