Must be willing to work hard to advance - Merchandise Support Leader Sears Employee Review

3.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Sears is a company that will provide opportunity for advancement for those willing to work longer hours and who are looking to grow within the company. The hours necessary for managers may be quite a bit, especially in peak times of the year such as during the holiday shopping season. However, if the performance and the willingness to develop your skills, you can get ahead with this compane.

Cons

Sears can place very high demands on employees, especially sales associates and sales managers, to meet high quotas/sales goals. Sears can be quick to terminate associates who are not able to meet these goals.

Explore other reviews about Sears

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good time there, people were good

Cons

Short time nothing bad there

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

See reviews by: Helpful|Rating|Date|All