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Sears Home Services

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Appointment Specialist - Appointment Setter, Call Center Sears Home Services Employee Review

2.0
Jan 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Relatively low pressure type of job inside a typical call center operation. Low pay relative to the value of the appointments set, but again not extreme difficulty to meet the required metrics. Two years was a long time to work here.

Cons

Management skill was "spotty" at best, and favoritism prevailed in getting favored positions or better call distribution ques.

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Sears Home Services Response
5y
Thank you for your feedback, I am sorry to hear that you didn't have the incredible experience that we strive to provide for our employees. As a Company we are always looking for new ways to learn and grow. I would love to hear your feedback so we can continue to grow as a company. Please email me at kylie.whitely@transformco.com to discuss this further. Thank you again for taking the time express your concerns and I look forward to hearing from you.

Explore other reviews about Sears Home Services

5.0
Oct 21, 2025
Recommend
CEO approval
Business Outlook

Pros

a solid, the positive side company that has been around for really long time.

Cons

The pay is OK but not great.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work from home and easy job

Cons

No room for growth and advancement

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