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SecureLink (TX)

Part of Imprivata

Is this your company?

Great team, opportunities for growth - Customer Success Manager SecureLink (TX) Employee Review

4.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

- there is a strong effort for transparency across the company - quarterly goals process allows for revaluation of role and areas of growth - transition to all virtual was fairly seamless, great internal systems support

Cons

- I'm unsure of any "diversity and inclusion" plans or strategies. There have been some employee resource groups initiatives, but didn't seem to be a by-product of leadership team's planning.

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SecureLink (TX) Response
5y
The transition to fully distributed certainly presented challenges, especially around preserving great culture and virtualizing our important traditions like Wheel Spins. I'm glad you've found those to be seamless. Thanks for being so transparent with us with your feedback - we definitely have more work to do and expect to share more soon. - Lexi Jones, VP of People

Explore other reviews about SecureLink (TX)

5.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work before the acquisition.

Cons

The acquisition definitely changed some of dynamics of the org.

5.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture at SecureLink is everything as advertised; friendly and fun, while being professional and success-driven. Conversations are often casual, and most people in the office are approachable and friendly. At the same time, teams know when to get down to business, and the success of the company as a whole is always at the forefront of everyone's days. In any role at SecureLink, the opportunity to advance your professional skills, technical or otherwise, is immense; many people move about in the company as they discover new passions and skills. There is also a major push for fun, leisure when possible, and a host of benefits that suit the employee first, not the employer. Can't recommend enough.

Cons

For the technical operations team specifically, expect to be excluded from most in-office socials; this is just the nature of the job, needing support constantly during business hours, so happy hours or company-wide leisure activities are often skipped out by the team to keep up with work (not to say fun can't be found within the team itself, it very much can be). Additionally, if working from home is a deal-breaker, it should be noted that after the first 6 or so months of training, work from home is a consistent feature of the job about half-time.

4
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SecureLink (TX) Response
6y
WOW! Thanks for that great feedback! I'm so glad that you feel SecureLink's culture aligned to what we sold during the recruiting process. I'm bummed to hear that sometimes the tech groups don't/can't join in on the leisurely events we have to have fun and celebrate success on the team. How can we address that? Let us hear from you on ideas you may have - we want them! - Lexi Jones, VP of People
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