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SecureLink (TX)

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Career builder, Positive Culture and Benefits - Technical Operations SecureLink (TX) Employee Review

5.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

SecureLink as a place to work is a unique combination of establishing an opportunity for those seeking to build a career and want to have fun while doing so. Unlike a clock puncher, daily deliverables are not mundane checkboxes but learning opportunities for your own development, whether building communication (internal/external) or technical skills. An overall positive culture in which teams across the org integrate for the same goal of success in the product and its customers. In '20, there was no hesitation by the board to put restrictions and enforce work from home. This gave the feeling of putting the employee base first.

Cons

As an organization, a place to work, there are no major flaws. There are times where it can feel as though the pace of our internal growth has not stayed in sync with the growth of our deployment base. However, external components such as '20 have directly impacted that which teams are making efforts moving forward. While we expect to return the office remote/working from home does not replace the culture and team collaboration experienced when working in the office. Though one would expect neither of these "cons" is exclusive to SecureLink's operation, as many businesses have experienced this in the last year.

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SecureLink (TX) Response
5y
Thanks for offering your feedback. It sounds like your experience at SecureLink has been pretty great. I'm looking forward to getting back to the office too - in the meantime, we'll continue to put employee safety first! I'm glad our approach made you feel that way! - Lexi Jones, VP of People

Explore other reviews about SecureLink (TX)

5.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work before the acquisition.

Cons

The acquisition definitely changed some of dynamics of the org.

5.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture at SecureLink is everything as advertised; friendly and fun, while being professional and success-driven. Conversations are often casual, and most people in the office are approachable and friendly. At the same time, teams know when to get down to business, and the success of the company as a whole is always at the forefront of everyone's days. In any role at SecureLink, the opportunity to advance your professional skills, technical or otherwise, is immense; many people move about in the company as they discover new passions and skills. There is also a major push for fun, leisure when possible, and a host of benefits that suit the employee first, not the employer. Can't recommend enough.

Cons

For the technical operations team specifically, expect to be excluded from most in-office socials; this is just the nature of the job, needing support constantly during business hours, so happy hours or company-wide leisure activities are often skipped out by the team to keep up with work (not to say fun can't be found within the team itself, it very much can be). Additionally, if working from home is a deal-breaker, it should be noted that after the first 6 or so months of training, work from home is a consistent feature of the job about half-time.

4
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SecureLink (TX) Response
6y
WOW! Thanks for that great feedback! I'm so glad that you feel SecureLink's culture aligned to what we sold during the recruiting process. I'm bummed to hear that sometimes the tech groups don't/can't join in on the leisurely events we have to have fun and celebrate success on the team. How can we address that? Let us hear from you on ideas you may have - we want them! - Lexi Jones, VP of People
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