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SecureLink (TX)

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Is this your company?

It’s okay, good enough - Anonymous employee SecureLink (TX) Employee Review

3.0
Aug 28, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool people and pretty good benefits. Never have trouble getting my requested days off. Appreciate how careful execs are being with coming back to the office.

Cons

The pay. Working in a customer facing position is stressful. The pay is very low. There’s no reason why employees should be stressing over money and being able to pay their bills. Pay is below market rate. I know with 100% certainty that there will be many people moving on to higher paying positions with benefits equal to it greater than what SecureLink offers. Please understand people work for money exclusively - everything else is an added bonus

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SecureLink (TX) Response
4y
Thank you for this feedback! We definitely aren't rushing back to the office and we most certainly won't be requiring people to come back - we want our employees to feel safe and productive. I'd love to get your take on how we can improve the goals process and other ways we can better support the team! Please feel free to reach out to me. - Lexi Jones, VP of People

Explore other reviews about SecureLink (TX)

5.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work before the acquisition.

Cons

The acquisition definitely changed some of dynamics of the org.

5.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture at SecureLink is everything as advertised; friendly and fun, while being professional and success-driven. Conversations are often casual, and most people in the office are approachable and friendly. At the same time, teams know when to get down to business, and the success of the company as a whole is always at the forefront of everyone's days. In any role at SecureLink, the opportunity to advance your professional skills, technical or otherwise, is immense; many people move about in the company as they discover new passions and skills. There is also a major push for fun, leisure when possible, and a host of benefits that suit the employee first, not the employer. Can't recommend enough.

Cons

For the technical operations team specifically, expect to be excluded from most in-office socials; this is just the nature of the job, needing support constantly during business hours, so happy hours or company-wide leisure activities are often skipped out by the team to keep up with work (not to say fun can't be found within the team itself, it very much can be). Additionally, if working from home is a deal-breaker, it should be noted that after the first 6 or so months of training, work from home is a consistent feature of the job about half-time.

4
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SecureLink (TX) Response
6y
WOW! Thanks for that great feedback! I'm so glad that you feel SecureLink's culture aligned to what we sold during the recruiting process. I'm bummed to hear that sometimes the tech groups don't/can't join in on the leisurely events we have to have fun and celebrate success on the team. How can we address that? Let us hear from you on ideas you may have - we want them! - Lexi Jones, VP of People
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