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SecureLink (TX)

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Is this your company?

Was a great company to be a part of a few years ago - Anonymous employee SecureLink (TX) Employee Review

2.0
Dec 20, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some amazing, talented, brilliant, and all around amazing people at SecureLink however these folks seem to be leaving at a steady pace for better opportunities. The amazing culture of the company has been steadily declining over the past few years and with remote work the culture took a massive hit and new executive leadership is detracting from the former culture instead of creating a new culture that fosters loyalty.

Cons

1. SecureLink pays WAY below market rate for everyone except execs (i'm assuming here). Everyone that has left has gone on to a new role with a %50+ pay raise. 2. Senior Management lacks diversity and although they are trying to make improvements the culture has started to skew very "sales bro" and that is very off putting. 3. Transparency - This was something that was amazing a couple years ago and now it seems like no one knows what is going to happen next or what the plans for the company are. 4. While complaints and concerns are absolutely heard (Lexi is amazing) - there often seems to be a lack of any action and some people continue to thrive while producing nothing but negativity.

avatar
SecureLink (TX) Response
4y
I'm sorry to hear that you feel like the culture at SecureLink has been declining in recent years. The kind of growth we have experienced in the best of circumstances can be challenging - but layer on COVID and there's sure to be an impact. We have tried really hard to foster what's best about SecureLink and lean into this new hybrid environment, but I'll give it to you, it hasn't been without bumps in the road. I'd like to connect if you're open to it. Perhaps we can identify some meaningful opportunities to refocus. - Lexi Jones, SVP of People

Explore other reviews about SecureLink (TX)

5.0
Jan 28, 2024
Recommend
CEO approval
Business Outlook

Pros

It was a great place to work before the acquisition.

Cons

The acquisition definitely changed some of dynamics of the org.

5.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture at SecureLink is everything as advertised; friendly and fun, while being professional and success-driven. Conversations are often casual, and most people in the office are approachable and friendly. At the same time, teams know when to get down to business, and the success of the company as a whole is always at the forefront of everyone's days. In any role at SecureLink, the opportunity to advance your professional skills, technical or otherwise, is immense; many people move about in the company as they discover new passions and skills. There is also a major push for fun, leisure when possible, and a host of benefits that suit the employee first, not the employer. Can't recommend enough.

Cons

For the technical operations team specifically, expect to be excluded from most in-office socials; this is just the nature of the job, needing support constantly during business hours, so happy hours or company-wide leisure activities are often skipped out by the team to keep up with work (not to say fun can't be found within the team itself, it very much can be). Additionally, if working from home is a deal-breaker, it should be noted that after the first 6 or so months of training, work from home is a consistent feature of the job about half-time.

4
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SecureLink (TX) Response
6y
WOW! Thanks for that great feedback! I'm so glad that you feel SecureLink's culture aligned to what we sold during the recruiting process. I'm bummed to hear that sometimes the tech groups don't/can't join in on the leisurely events we have to have fun and celebrate success on the team. How can we address that? Let us hear from you on ideas you may have - we want them! - Lexi Jones, VP of People
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