Pros
Easy work, just answering phone calls and making small changes in easy-to-use software. No discrimination or anything, everyone is treated the same. Very specific work hours, so it never encroaches on your work-life balance.
Cons
No opportunity for progression - an absolute minimum wage job. High turnover of employees (due to everyone joining for seasonal work) means no real scope for a team dynamic. Management is quite strict about the little things (you have one job, which is to take calls from customers, and when you are not on a call you have nothing to do. However, if you do not look busy when not on a call, they will be annoyed). Also, they promise a €1000 bonus if you refer someone and they get hired - 2 instalments of €500 when they hit certain time milestones. However, my friend who did that for me never got a single cent of that money, even after I was there for 4 months. The same thing happened to him for someone else he referred, who got hired as well, and actually stayed longer than me.