Don't understand the positive reviews - Anonymous employee Sedgwick Employee Review

1.0
Aug 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's employment with benefits. Casual dress. Free coffee. Good coworkers

Cons

I belive the positive reviews, at least in part, are fake. Curious that these are also pushed to the top. I don't know people who are happy here. I hear complaints all day long. PTO is hard to take. Chronic understaffing. Work life balance is a JOKE. Health insurance is expensive. Pay is poor. Work load is ridiculous. A 37.5 hour week that they speak of is impossible unless you are hourly. Then you can't do OT, but are stilo expected to get an impossible amount of work done. You are allowed to take breaks, but can't if you get kicked out before work is done. Then you get hassled about not getting enough done and don't wxpect a raise. There are no cost of living raises. Merit raises are tiny if you get them. I mean you really barely see any change on your check. And the managers don't care. You are set up for failure and frustration at every turn. There are more stress claims and people quitting than I have ever seen in other jobs. This company should be ashamed of how they treat good people.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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