Ok job, but impersonal - Service Center Assistant Sedgwick Employee Review

3.0
Nov 21, 2011
Recommend
CEO approval
Business Outlook

Pros

- Telecommuting ability - Not completely micromanaged (depends on your role) - Decent pay and benefits - Great PTO - Paid Holidays All in all it's a pretty good entry level job, or for someone just looking for a job and not necessarily a career.

Cons

- It's a big company with strict policies, so they aren't really flexible when it comes to personal circumstances. You are allowed a very LIMITED amount of personal sick days/family sick days. The PTO is great, but if you don't know to schedule ahead of time you are going to be in trouble. - Communication is pretty poor between workers and management when it comes to resolving issues. - Some of the management can be pretty rude/unhelpful.

Explore other reviews about Sedgwick

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Long training period, hybrid schedule - Mondays and Fridays from home and T, W, Th in office.

Cons

When hiring on, I accepted a salary of $18 per hour because the HR team said everyone gets a promotion and salary bump after 6 months. Thats not true. I get a 97% audit rate and still haven't didn't get a cost of living raise since I've been there. They have a clear promotion path that you MUST follow and it jumps you up like 30 cents per hour between positions. Its possible to get promoted, but you might as well stay put because its double the work for a tiny salary bump.

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