Decent job, but you're going to work for it - Disability Specialist Sedgwick Employee Review

4.0
Aug 29, 2012
Recommend
CEO approval
Business Outlook

Pros

-Excellent benefits/ample PTO -Flex-time and work from home options (depending on your account) -Tuition/education reimbursement -Casual work environment

Cons

-The 37.5 hour work week is a myth if you're a salaried employee. -Culture of "yes" which means if the client wants it, Sedgwick says yes and case workers now have more work/details to manage without adding to the workforce or increasing compensation. -If you're coming to an already established account, you'll only get to shadow instead of receiving formal training. Can be overwhelming. -Lack of communication between departments. Customer service doesn't understand how the disability department works, no communication between disability and worker's compensation, etc. -Your personal experience will be very different depending upon which account you work for.

Explore other reviews about Sedgwick

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Long training period, hybrid schedule - Mondays and Fridays from home and T, W, Th in office.

Cons

When hiring on, I accepted a salary of $18 per hour because the HR team said everyone gets a promotion and salary bump after 6 months. Thats not true. I get a 97% audit rate and still haven't didn't get a cost of living raise since I've been there. They have a clear promotion path that you MUST follow and it jumps you up like 30 cents per hour between positions. Its possible to get promoted, but you might as well stay put because its double the work for a tiny salary bump.

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