Working for Sedgwick Claims Management is the WORST JOB EVER - Claims Examiner III Sedgwick Employee Review

1.0
Oct 26, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits and co-workers, wear jeans

Cons

Company sales more and more work to clients and expects the adjusters to carry it out...without hiring additional staff. They brow beat, hold back salary increases and expect you to do whatever it takes to get 'their' job done. It is a seriously abusive place to work. They do not have HR..they have CR. YOU have no one to go to..just an 800 number. CR reps do not return calls or respond.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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