IT’S NOT ABOUT WHAT YOU CAN DO; IT’S ABOUT WHO YOU KNOW AND WHO YOU ARE WILLING TO THROW UNDER THE BUS! - Anonymous employee Sedgwick Employee Review

1.0
Aug 13, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and PTO. Nice office environment with free coffee, espresso and cappuccino.

Cons

No training provided. Literally thrown into the deep end of the pool with no lifeguards and IT managers who are frantically trying to fix all the mistakes made by the staff they failed to train! Due to the total chaos every project gets escalated to senior management. Tenured employees are quick to throw new employees under the bus rather than work together to get the job done. In fact, working “together” with other teams is not encouraged and will get you labeled as someone who is unable to carry their own weight. And if you expect to have an HR department to work with, forget it. They have a CR (Colleague Resources) department that is strictly there to support the managers and not employees. CIO seems to be a nice guy. He is either a great actor, or clueless on how his managers run the departments. Work life balance does not exist and if you decide you will not succumb to the 18 hour, 7 days a week for months on end, you are setting yourself up to get pushed out. If you can be happy being a “resource” with a company that has no heart and will replace you in a heartbeat, this place will be fine for you. Absolutely the worst company I have ever worked for.

Explore other reviews about Sedgwick

5.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully Remote Flexibility — Many roles allow employees to work 100% from home, giving you control over your environment and eliminating commute time.

Cons

Department Variability — Employee experience can differ widely depending on manager, team, and role type.

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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