Call Center Environment - Claims Examiner Sedgwick Employee Review

3.0
Jul 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Good on the job training Generous vacation given Competitive salary Opportunities for growth

Cons

Lots of turnover Not much recognition for exceeding expectations

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2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Long training period, hybrid schedule - Mondays and Fridays from home and T, W, Th in office.

Cons

When hiring on, I accepted a salary of $18 per hour because the HR team said everyone gets a promotion and salary bump after 6 months. Thats not true. I get a 97% audit rate and still haven't didn't get a cost of living raise since I've been there. They have a clear promotion path that you MUST follow and it jumps you up like 30 cents per hour between positions. Its possible to get promoted, but you might as well stay put because its double the work for a tiny salary bump.

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