Avoid if you can - Anonymous employee Sedgwick Employee Review

Very archaic in business style, for instance: you can have 5 "unexcused absences" (wake up feeling sick and call in is an unexcused absences) in a rolling 12 month period and you get written up. This is a joke and needless punishing during a global pandemic. While most positions are WFH currently, they will be forcing all non-Telecommuters back to office in the coming months. IT is little more than useless and doesn't really seem to know what they are doing. Old tech, monitors, keyboard and mouse, hard wired internet in office. Pay discrepancies between new hires. Damn near $10 dollars an hour between me and a fellow new hire. On the topic of pay, corporate policy is to not post pay range even on internal websites for openings. Shockingly out of touch. There is mostly outdated or non existent training. And then there is training the people training don't necessarily know how to train anyone. My first trainer was there for 30 whole days and wasn't able to answer any questions. Every question is reference back to a binder full of examples with very little guidance. The CRM system is straight out of the early 2000's and comes with no automation to speak of, everything must be manually sent or updated or applied. The amount of tribal knowledge and not standardization processes is concerning. Everything is a case by case basis and you'll learn as you go.