Pros
The senior management is driven and growth oriented. The company is committed to finding and retaining the best in the TPA business. They work hard to engage people in improving current processes and welcome suggestions. I worked for two competitors and found this company to be the best so far.
Cons
This business is highly competitive and prices for services are going down . It is hard to increase salaries when the market is driving prices down. The one thing that you have to consider is that you are expected to perform and I agree with another post that if given a project - it needs to be finished on time. This attitude starts at the top, and expectations are high especially for managers. I have to say that is probably a good thing if the company is going to continue to be successful.