Horrible Company To Work For.. Run fast away from them! - Claims Specialist Sedgwick Employee Review

1.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, free equipment.

Cons

Too much to list. This company is in the business of managing business liability isurance and employer medical claims and PTO but when it comes to their own employees, they are just plain horrible. I wanted allowed to append my schedule in the slightest bit to attend court ordered classes or to allow for me to find a new home after I lost my house. Even though they had a strong need for workers during the time that I requested to switch my work hours to. Just coming in 1.5 hours early tevery Friday is all I needed from them. I even offered to come back after class and work in the early evening, which is when they were most busy and they always needed people to work overtime, and always sending us emails requesting help during those hours of the day They allowed me to help them by working it as overtime, but they wouldnt allow me to adjust my schedule once a week to go to my court ordered claases, i had to use up all of my PTO for the year. Also, when my landlord abruptly sold her house and left me and my family homeless in a hotel, Sedgwick refused to allow me my earned 30 day personal leave to fnd a home. Then they tried to force me to resign and tried miserably to deny my unemployment. They made me call in every morning for a month, as if was absent, when they knew i was on leave. They are just DESPICABLE PLACE TO work. I did so much schedule adjustment and filling in for them when shirt staffed and I worked hard every day. Above and BEYOND. But they returnd no consideration when I needed them to compromise with me. I wouldn't work there again if they were the last comoany on earth. Liberally!

Explore other reviews about Sedgwick

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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