3.0
Dec 10, 2024
Current employee, more than 3 years
Waterloo, IA
Recommend
CEO approval
Business Outlook
Pros
Can be promoted every 6 months. ACT team fields calls for some clients so examiners on that client don't receive calls. Some clients require very few calls.
Cons
Most claims examiners only work 37.5 hours/week and over time is extremely limited depending on your client. Little to no repercussions for those that are not performing at a high, quality level. Raises are often less than $1 (unless you get promoted) and yearly in April. If you work hard, you get more work. You are not compensated extra to train new hires.