Not a great experience - Care Team Representative Sedgwick Employee Review

1.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to work from home

Cons

Always nit picking something QA were unrealistic Could not take bathroom breaks Management never wanted to help You are on your own with learning the actual job Short training Out of date systems Back to back calls High deductible rate Low pay rate Adjusters never answered the phone Anger calls Hard to move up Switched to hybrid work

Explore other reviews about Sedgwick

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Long training period, hybrid schedule - Mondays and Fridays from home and T, W, Th in office.

Cons

When hiring on, I accepted a salary of $18 per hour because the HR team said everyone gets a promotion and salary bump after 6 months. Thats not true. I get a 97% audit rate and still haven't didn't get a cost of living raise since I've been there. They have a clear promotion path that you MUST follow and it jumps you up like 30 cents per hour between positions. Its possible to get promoted, but you might as well stay put because its double the work for a tiny salary bump.

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