Easy Work, But Communication Needs Improvement - Customer Service Representative Sedgwick Employee Review

3.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, Easy job, Great Coworkers

Cons

Pay could be higher, communication is not too great

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2.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Long training period, hybrid schedule - Mondays and Fridays from home and T, W, Th in office.

Cons

When hiring on, I accepted a salary of $18 per hour because the HR team said everyone gets a promotion and salary bump after 6 months. Thats not true. I get a 97% audit rate and still haven't didn't get a cost of living raise since I've been there. They have a clear promotion path that you MUST follow and it jumps you up like 30 cents per hour between positions. Its possible to get promoted, but you might as well stay put because its double the work for a tiny salary bump.

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