Working for nothing - Appeals Specialist Sedgwick Employee Review

2.0
Mar 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work and full benefits.

Cons

Everything else. They will micromanage you till you want to scream. Monitor your mouse movements and everything. They no longer care about quality but only speed and efficiency. The claims load is unsustainable. Management has no autonomy to help you. The company is being run by a few large investment firms whose goal is to extract the most profit at the expense of everything else. This once proud company is now nothing but a dump. The pay is low compared to the industry. I would look elsewhere.

Explore other reviews about Sedgwick

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training program and good management in my personal experience

Cons

Guidance on how to grow within the company is unclear

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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