2.0
Apr 28, 2025
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Hybrid work arrangements, some flexibility with scheduling.
Cons
Recent directive that all employees must be hybrid, pay increases are nowhere near in line with the cost of living, taking vacation or sick time means spending weeks digging yourself back out of a hole, some metrics aren’t realistic (you get dinged for missing too many calls, even if you were on the phone), very little opportunity to move up. If your manager doesn’t want to lose the FTE, they won’t encourage or help you to get into other areas of the company. New screen monitoring software. No bonuses even though they get bonuses from the clients.