This position came right on time for me! - Customer Service Representative SelectQuote Employee Review

5.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Overall, I am have been very pleased with the work and the position I have been working for the last six months with SelectQuote. This is my first job in which I have been able to work from home... and I absolutely love it! I feel that the company as well as managers value us as employees and that's also a plus. The environment we work in can get also get a bit hectic but what's also great is that despite of that my team still manages to have fun! There is plenty of opportunity for advancement in the company and I have noticed that there is also longevity here if that is what you want.

Cons

I don't really have much as of now as a concern as I have been here less than one year. I have not heard though of anything about possible pay increases or Annual Reviews for raises but hopefully with maybe approaching my one year here there may be an opportunity for that. I'll just patiently wait for that though.

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SelectQuote Response
7y
Thank you for sharing such a wonderful feedback. We are happy to hear that you are very pleased with your work and position here at SelectQuote. Maintaining a positive and wholesome work environment is always a top priority for us. We believe that everyone wins when our employees learn and grow with us and as a result we make opportunities available internally when the need arises. We understand that you have lingering questions so please do reach out to your manager so you can be given the information that you are looking for. Thank you, again, and we wish you utmost success here at SelectQuote!

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
1d
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
1d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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