I wish I didn't have to say this - Anonymous employee SelectQuote Employee Review

1.0
Nov 18, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you'd like an honest look at what it's like working for this company I suggest taking a look at the reviews from March 12th and January 14th of 2019. You'll notice a company that averages less than 5 reviews a MONTH somehow managed to get 28 in a SINGLE DAY on March 12th and 14 on January 14th. Now that's pretty unusual in itself, but what's really odd is that out of these 42 reviews: 37 are glowing 5-star reviews, the remaining 5 are glowing 4-star reviews. That has to be a record. This is the epitome of working at Selectquote. I've worked here for a very long time and I can honestly say that years ago it was the best job I've ever had, the best company I've ever worked for, and I would have recommended it to anyone. Sadly, that company no longer seems to exist. In the last few years things have become steadily worse, until they seem to be at their lowest point yet. The top phrase I now hear among co-workers is "sick and tired". They are sick and tired of being asked to meet goals that simply aren't achievable, sick and tired of having to lower the quality of their work further and further to meet these goals, sick and tired of the company valuing "metrics" far above their employees well being. Metrics are God at SelectQuote. In my experience, if you work here: You will be asked to do things that make you ethically uncomfortable (at best) in the name of meeting your numbers. You will sacrifice the quality of your work for quantity, because you'll have to in order to meet those numbers. You won't provide customers the services they pay you for, because you won’t be able to and still meet those numbers. The company has become a bad sitcom parody of the profit-loving, soul-crushing, employee-exploiting corporation. I would never allow them to handle my insurance. From what I have experienced, egregious errors and incompetence seem to run rampant behind the scenes. I’ve been horrified at the mistakes I’ve personally seen, and the consequences our customers have had to suffer because of them.

Cons

You do not want to work for a company that would create dozens upon dozens of fake reviews to offset the overwhelming number of honest negative reviews, so that they can trick you into working for them. That type of company couldn’t make it more obvious how little respect they have for you than to try and deceive you before you even become their employee.

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SelectQuote Response
6y
Thank you for sharing your opinion. We are sorry if this might disappoint you but the reviews here are not fake; they are from former and current employees like you. In every sales environment, there is almost always a quota or goal to be met and we have managers who are always ready to lend a helping hand to those who are struggling to meet their goals. The insurance industry that we are in is highly regulated. We have quality assurance procedures to which we adhere. We also have regular and systematic audits that are service, product and compliance related. If there is an error, we address and rectify it accordingly. We are always open to a dialogue so if you have any ​more feedback​, please step forward and talk with a manager or our HR personnel.

Explore other reviews about SelectQuote

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good. I’m happy there. No issues

Cons

Not really much. You get what you put in

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
5d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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