Great company culture - Customer Care Representative (CCR) SelectQuote Employee Review

5.0
Sep 7, 2021
Recommend
CEO approval
Business Outlook

Pros

I feel pretty lucky to work here. Management is great and they all treat you like a person and not just another number. They always try to do the right thing. For example, if comp is a little off for any reason (which is super rare) they go through extra lengths to get it corrected. Comp is pretty generous for what the job is and great benefits.

Cons

Not very many cons to mention. I've had many jobs where management is horrible and micromanage you but that's not the case here at all. Only con I can think of is that the job can get pretty tedious at times. But they make it pretty easy to move up to supervisor/management if you really wanted to through their Emerging Leaders program. And Its not difficult to try different departments assuming you qualify. They pay for schooling if you don't.

Explore other reviews about SelectQuote

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good. I’m happy there. No issues

Cons

Not really much. You get what you put in

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SelectQuote Response
1w
Thank you for taking the time to share your feedback. We're thrilled to hear you're happy with your experience at SelectQuote and appreciate your recognition that success comes from the effort associates put into their work. It's also great to know you haven't encountered any significant concerns. Thank you for being part of our team, and we wish you continued success at SelectQuote.
1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

My coworkers from the Wilmington branch were some of the best people I've worked for.

Cons

Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

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