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      SelectQuote

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      SelectQuote reviews

      It's an awesome opportunity - Customer Service Agent SelectQuote Employee Review

      4.0
      Nov 8, 2021
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Real opportunity to grow, to achieve and prosper with commission and bonuses

      Cons

      Alot to learn and memorize and to get licensed/certified for, it's overwhelming how complicated medicare can be and how little time you'll get to learn. And it's sales, you gotta be good with sales. You get pto for sure, but during AEP you'r time is going to be monopolized to 12 hour shifts Monday - Saturday

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      5.0
      Jun 22, 2026
      Operations analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and they always look to do right by their staff

      Cons

      Not many that come to mind

      avatar
      SelectQuote Response
      2w
      Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
      1.0
      Jul 9, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers from the Wilmington branch were some of the best people I've worked for.

      Cons

      Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

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