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      SelectQuote

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      SelectQuote reviews

      Worth the plunge - CSA - Customer Service Associate SelectQuote Employee Review

      5.0
      Jun 22, 2023
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Highly adaptable. Wonderful people to work with, both peers and management.

      Cons

      It gets to you when you have patients calling, asking for their medication only to realize that it is two days out.

      avatar
      SelectQuote Response
      3y
      Thank you for leaving this thoughtful review. We understand the dynamic sales environment can be overwhelming at times, so we appreciate your feedback. Please know, we strive to give our associates the best training experience by showing them realistic expectations of the sales environment. However, we will continue to work toward improving this aspect of our hiring process. Thank you again, for the helpful review!

      Explore other reviews about SelectQuote

      5.0
      Jun 25, 2026
      Sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good. I’m happy there. No issues

      Cons

      Not really much. You get what you put in

      avatar
      SelectQuote Response
      1w
      Thank you for taking the time to share your feedback. We're thrilled to hear you're happy with your experience at SelectQuote and appreciate your recognition that success comes from the effort associates put into their work. It's also great to know you haven't encountered any significant concerns. Thank you for being part of our team, and we wish you continued success at SelectQuote.
      1.0
      Jul 9, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers from the Wilmington branch were some of the best people I've worked for.

      Cons

      Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

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