Work Horse CCA - Customer Care Agent SelectQuote Employee Review

2.0
Aug 11, 2023
Recommend
CEO approval
Business Outlook

Pros

It's a place to work remote. Take stress leave.

Cons

Pay is not good for what is expected. Time on phones with clients and 60 seconds between calls, it's the auto dialer from hell.

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SelectQuote Response
2y
Thank you for the honest feedback. We are very sorry to hear about your poor experience with the company. SelectQuote strives to prepare our agents for realistic expectations of the sales environment, so we do apologize if this was not properly communicated throughout training. We will further consider your advice in order to help us improve the employee experience moving forward. To voice any further concerns, please reach out to our HR Department.

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
2w
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Any Pro I would have is outwaited by the overall negative experience.

Cons

A firehose of false leads. The people calling in think they are calling in for a food card. There is no food card. They expect you to change their Medicare plan after they called in under false pretenses.

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