Amazing training built on lies - Medicare Sales Representative SelectQuote Employee Review

1.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The training and trainers were absolutely amazing, but they lie about only taking inbound calls. It is ONLY considered an inbound call because another representative is dialing any and everyone with a working number and transfers them to you while luring them with promises of receiving hundreds of dollars in groceries per month. It's a bait and switch job. Training paid $18/hour and as soon as you start production it drops to $13/hour.

Cons

Low pay once you're in production, horrible micromanagers that pit you against other agents, crappy leads that have been called hundreds of times or are already enrolled in the best plan they can get

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SelectQuote Response
2y
Thank you for taking the time to leave a review. SelectQuote values your feedback as an associate and would like to address your concerns. Throughout training, SelectQuote strives to depict a realistic expectation of the competitive and at times challenging sales environment for our candidates to best prepare them for their roles. We understand that at times, that our sales roles can be overwhelming. Additionally, we look to promote a supportive and healthy work-life balance. We are very sorry to hear that this was not your experience. We strive to provide transparency throughout our whole training and onboarding process, and will continue to do so to better guide our candidates. SelectQuote takes your words very seriously and will use them to help us improve the employee experience moving forward. To further voice any concerns, we encourage you to reach out to HR.

Explore other reviews about SelectQuote

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and they always look to do right by their staff

Cons

Not many that come to mind

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SelectQuote Response
1d
Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Annual bonus based on employee and company performance

Cons

Annual salary is way below national average, especially based on years of experience. They've talked about promoting all QA Analysts to QA Engineer for years (due to the fact we're all fulfilling QA Engineer roles but with the Analyst title and pay), but every year they had a new excuse as to why they couldn't promote everyone. The workload far outweighs the pay.

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SelectQuote Response
1d
Thank you for taking the time to share your feedback. We’re glad to hear you recognized our bonus program and appreciate you sharing your perspective on compensation, career growth, and workload. Feedback like yours helps us better understand where we can continue to improve the associate experience. We appreciate your contributions during your time at SelectQuote and wish you all the best in your future endeavors.
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