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      SelectQuote

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      SelectQuote reviews

      SDA/CSA Remote Position - CSA - Customer Service Associate SelectQuote Employee Review

      2.0
      Mar 13, 2025
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun training understanding leadership good support

      Cons

      micromanagement Hard to know how to do your job sometimes, no instruction given Pay

      avatar
      SelectQuote Response
      1y
      Thank you for leaving a review. SelectQuote appreciates the honest feedback that will surely help us enhance the associate experience. We are sorry to hear about the lack of transparency throughout your time with us. Please know that we are committed to providing the same clear and in-depth training for all agents at SelectQuote. Throughout the training process, it is our responsibility to deliver streamlined communications that will ensure our associates can effectively perform their roles. This concern is at the forefront of our associates' minds as they strive to ensure a smooth experience for the candidate along their hiring journey. Once again, thank you for sharing your feedback. Your words are taken into consideration as we look to improve moving forward.

      Explore other reviews about SelectQuote

      5.0
      Jun 22, 2026
      Operations analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and they always look to do right by their staff

      Cons

      Not many that come to mind

      avatar
      SelectQuote Response
      2w
      Thank you for taking the time to share your experience. We're thrilled to hear you've enjoyed working with such a supportive team and that you feel SelectQuote is committed to doing right by our associates. Creating a positive workplace where our people feel valued is a priority, and we're grateful for your recognition. Thank you for being part of the SelectQuote team, and we wish you continued success!
      1.0
      Jul 9, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My coworkers from the Wilmington branch were some of the best people I've worked for.

      Cons

      Empty promises, Unfair Treatment.felt like I was on an Island. I started as 1 of 4 CSR reps in Wilmington. One of the four was remote but they refused to let the other 3 be remote. Eventually all reps left accept for me. My manager was in the Kansas office. I was paying $50 a month for a parking pass & commuting. I asked since I was the last one & that they made it clear they were only going to hire for Kansas going forward can I be remote & they refused....Eventually they decided to stop paying the absorbant rent for downtown Wilmington & made everyone remote. Soon after they shut down that branch entirely.

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