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      Semrush

      Engaged Employer

      Semrush reviews

      Review - Customer Success Semrush Employee Review

      4.0
      Jun 30, 2022
      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Innovative Team oriented Certifications Sales Full remote

      Cons

      Tools tend to have bugs Customer types are toxic Limited PTO Improper staffing Not enough technical training on HTML

      avatar
      Semrush Response
      3y
      Dear Colleague, We appreciate your feedback. We’d like to address the issues you mention in the Cons section, but it’s tricky without much information. Could you please provide more details to your HR? It's necessary for improving the current processes. Thank you in advance. Yours, Semrush Team

      Explore other reviews about Semrush

      5.0
      Jun 22, 2026
      Principal solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

      Cons

      There's a lot to learn, which isn't a con - but something good to know.

      5.0
      Jun 22, 2026
      Enterprise customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is an industry leader, making it exciting to work on. The teams are filled with incredibly smart, creative, and collaborative people. Benefits and remote flexibility are solid, and there are good opportunities to learn SEO and digital marketing deeply.

      Cons

      The work culture can occasionally lean toward working harder than playing hard especially as the company scales.

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