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      Semrush

      Engaged Employer

      Semrush reviews

      Salary - Customer Support Specialist Semrush Employee Review

      5.0
      Aug 2, 2022
      Customer support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing Culture, good Salary, a lot of Freedom

      Cons

      Good for 1 year or 2, a bit boring for more as Customer Support

      avatar
      Semrush Response
      3y
      Dear Colleague, Thank you for the positive feedback! We just want to add that at Semrush you can grow in any possible direction. Vertically, horizontally, or maybe even diagonally — you choose. From our side, there will be no limitations whatsoever. Please, schedule a meeting with your HR to discuss your future vision of growth in the company. We’re pretty sure that together you will find a great solution! Yours, Semrush Team

      Explore other reviews about Semrush

      5.0
      Jun 22, 2026
      Principal solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

      Cons

      There's a lot to learn, which isn't a con - but something good to know.

      5.0
      Jun 22, 2026
      Enterprise customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is an industry leader, making it exciting to work on. The teams are filled with incredibly smart, creative, and collaborative people. Benefits and remote flexibility are solid, and there are good opportunities to learn SEO and digital marketing deeply.

      Cons

      The work culture can occasionally lean toward working harder than playing hard especially as the company scales.

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