Great company that changed its spendings recently! - Customer Success Manager Semrush Employee Review

4.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great culture, nice people, great office, food, benefits, MacBook Pro, great knowledge to earn.

Cons

No team buildings except office new year gathering, reduced bonuses and expenses for benefits in the most recent year, no clear career development and growth potential, no yearly salary review, it's stuck for years, and you can get 5% increase in two years which is absurd compared to the inflation rates.

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Semrush Response
1y
Dear Sender, Thank you for your kind feedback and for rating us so highly! We really appreciate it. We’d love to address a few observations from the “cons” section to make sure others get the full picture: - Teambuildings. We’ve got plenty of opportunities to connect and have fun! Along with two big official events each year—our End-of-Year celebration in December and Company Birthday in August—we also organize monthly office events like workshops, drink tastings, video game tournaments, and more. Plus, every employee has a quarterly Teambuilding Budget to spend on outings with colleagues—whether it’s a bar hangout, museum visit, concert, or anything else you’d like. So, there’s a lot more happening than just the New Year gathering. - Bonuses for the CS Team. Our bonus structure was adjusted to increase the base pay, ensuring everyone has more stable compensation. - Performance Development. We’ve put a well-established performance development process in place. This allows us to assess employees and adjust compensation twice a year, providing clear and fair opportunities for growth. We hope this sheds more light on our processes. If you have any questions, we’re always happy to chat. You can also find more details about our benefits and processes on the Careers website. Yours, the Semrush Team

Explore other reviews about Semrush

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Very thorough onboarding and enablement process. Great culture and people. Excellent company & team communication.

Cons

There's a lot to learn, which isn't a con - but something good to know.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is an industry leader, making it exciting to work on. The teams are filled with incredibly smart, creative, and collaborative people. Benefits and remote flexibility are solid, and there are good opportunities to learn SEO and digital marketing deeply.

Cons

The work culture can occasionally lean toward working harder than playing hard especially as the company scales.

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